Careers

About the Role

Gateway Pet Hospital is Hiring!

Position Details

• Role: Veterinary Receptionist
• Status: Part-time
• Salary: $21 – $22 per hour
• Anticipated Schedule: Monday, Wednesday, Friday; 8:15 am - 4:45 pm. Potential for rotating Saturdays (10 am - 6 pm)
• Requirements: This position will be cross-trained as a veterinary assistant to help as needed

Gateway Pet Hospital is a place where you’ll be supported, encouraged, and appreciated. We’re a three-doctor practice ready to hire a Veterinary Receptionist who is excited to learn, jump in, and be part of a team that truly has each other’s backs. If you’re looking for a clinic that will invest in your growth, we’d love to meet you!

Why You'll Love it Here

• A supportive team that genuinely helps each other (no egos, no drama)
• A “better together” culture—wins are shared and challenges aren’t faced alone
• A workplace where being yourself isn’t just allowed—it’s encouraged
• We celebrate birthdays, milestones, and the little wins that matter
• Leaders who listen, value your ideas, and appreciate your contributions

What Our Veterinary Receptionists Bring

• Critical thinking, curiosity, and a can-do attitude
• Reliability and professionalism in a fast-paced setting
• A love for teamwork, teaching, and being taught
• Commitment to compassionate medicine and a great client experience

What You’ll Do

• Receptionist Duties:
  • Answer phones, route calls appropriately, and respond to voicemails promptly
  • Check patients in/out and ensure accurate client and patient information
  • Collect payments, process invoices, and review estimates with clients
  • Handle client concerns with empathy and professionalism, escalating when needed
  • Make outbound calls/texts/emails to confirm appointments and follow up on care
• Veterinary Assistant Duties:
  • Obtain thorough histories, vitals, and patient assessments
  • Assist veterinarians during exams, treatments, and procedures
  • Review treatment plans confidently and clearly with pet parents
  • Accurately document patient care and treatments in the medical record
  • Educate clients with compassion, clarity, and confidence

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Ready to put your skills to work in a clinic that values you? Apply today

Diversity, equity, inclusion, and belonging are core values at Gateway Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.